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Olejo.com is committed to bringing our customers top of the line, affordable products
right to their doorstep. Olejo.com guarantees quality in every product we ship,
and our number one priority is the customer experience and making it as pleasurable
as possible. In order to keep our customers happy we try to strike a balance in
what are the four most important parts of the online shopping experience: Customer
Service, Affordability, Product Selection, Quality Control. We work very hard to
make sure that your shopping experience with us is one that will keep you coming
back time after time.
We understand the magnitude of your purchases, and for that reason we strive to
help you before, during and after your purchase. When you buy from an Olejo Inc
outlet, it means that you are buying from the most knowledgeable sales staff online.
If you have any questions feel free to call one of our trained customer service
representatives. Our customer service staff is required to go through an intensive
four week training course designed to teach them how to help you the best and most
efficient way possible in order to make you a satisfied customer. All of our customer
service representatives have extensive product knowledge, and together have over
100 years combined knowledge in the home furnishings industry. Please feel free
to email us with any product questions, concerns, or any feedback you may have.
We are always trying to improve the quality of our customer service, and with your
input we are sure that we can continue to innovate and improve the way we serve
We work very hard to keep our prices as competitive as possible, and almost everything
on our site ships free. We try hard to keep our prices up to date and accurate when
compared to our competitors, so our customers can rest assure they are getting the
best prices available online! If you see that there is a better price out there,
just let us know, more often than not, we will be able to match or even beat that
price. We have an extensive network of vendors that we work tirelessly with in order
to make sure that the prices we offer truly deliver value and savings to our customers.
Olejo Inc ships our products to our customers via a mix of stocked, drop-shipped,
pick up only, and cross docked products.
It is our goal to provide our customers with an extensive selection of products
so that our customers can find the items that they really want, and have those items
delivered directly to them, where and when they want them. Our buyers continually
work with our vendor network to keep prices competitive, and selection fresh and
stocked! We are adding more brands all the time, so check back often as we will
continue to add products that can enhance your lifestyle and meet your specific
needs. We believe that maintaining a good product mix is the best way to truly deliver
the best values to our customers, and allows us to get you the products you want
faster than anyone else selling product online.
Another main objective of ours is ensuring every product mailed out with the Olejo
Inc. brand name on it fulfills the expectations of our customers. We focus our efforts
on working only with the most respected suppliers and manufacturers in the industry
who have excellent track records for producing and carrying high quality products.
Therefore we can assure you that you will receive the quality products that you
want, when you want them. Our quality control is unmatched, and we take every precaution
to ensure that you are getting the best products at the most competitive prices
Need help placing an order, or do you have a question about a product? Don’t hesitate
to give us a call Monday through Thursday 9 AM-12 AM EST, and 9 AM-9 PM EST on Friday, Saturday, and
Sunday. Our customer service team is ready to help you find any answer to any question
you have. Or if you have a question that you would rather email, feel free to submit
a question to us via email at email@example.com. Our customer service team is ready
and willing to assist you with your purchasing decisions.
If you need anything at all do not hesitate to call us. We are here to serve you
and make your shopping experience with our stores an experience that will keep you
coming back. We strive to offer the best customer service in the industry. If you
need anything at all please contact us by one of the ways listed below:
Once you have submitted an order to Olejo Inc depending on the order and shipment
selection you chose, you will have approximately 12 hours to cancel your order.
If your order has shipped out of one of our warehouses you will incur any shipping
charges resulting from a shipment cancelation, or order stoppage.
At Olejo Inc we take secure shopping very seriously! When you shop with an Olejo
Web store you will never have to worry about security. Our web stores are built
to exceed industry security standards. We encrypt all information over our sites
through 256 bit SSL (secure socket layer) security encryption offered by VeriSign,
an industry leader in internet security. The SSL encryption technology works with
Netscape, Microsoft Internet Explorer, Firefox, Google, and AOL browsers, so that
only Olejo Inc can read a buyer's personal information. This means that any information
entered into one of our web stores is immediately scrambled and encrypted making
it impossible for any unauthorized source to obtain your personal information. This
makes it actually safer to shop online then it does to use your credit card in a
restaurant or physical retail environment where the information is not encrypted
Our stores take every precaution to protect your personal and confidential information.
We will not resell your email address, personal information, or phone number to
any third party.
Click here to visit our shipping and return policy page.